Two Wheels Verona srl

Very bad experience… first of all your own risk is at least 900 euros to rent a scooter (which seems like a lot when you’re not used to the Italian way of driving). But secondly, after we rented a scooter and I made a small test drive they decided that my driving skills were not good enough for Italian roads. Never heard that before when renting a scooter, but okay… what was less okay was that we did not get a single penny back! Even though we didn’t rent the scooter for more than a few minutes! The owner of the shop said that he could not refund any money because he had spent the full 60 euros already on insurance - which is nonsense - he would not make any profit when he’d really do that. Very disappointed and totally advise tourists not used to the Italian way of driving against coming to this place

Had a great experience hiring a scooter from Two Wheels in Verona. A really friendly & helpful team. My wife & I loved the Vespa. We spent our time touring Verona, Lake Garda & surrounding areas. Would highly recommend this company for anyone thinking of hiring a motorbike or scooter. We hired the Vespa for 2 days returning the Scooter back on Saturday evening, when they were closed by simply parking the scooter outside the shop & posting the keys through their mailbox. We also had our deposit refunded back by Tuesday morning. Colin & Autumn from Edinburgh Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😎

We experienced really bad customer service here. Had rented two Vespas weeks in advance, but when we arrived we were told they had none because two (or three, they first said two, then three…) had crashed (!). We were not informed of this before we arrived, otherwise we would have gone elsewhere. But now we were forced to rent one scooter that was not a Vespa plus pay a lot more to rent a big Vespa that was “superior” (and the only Vespa they had). We asked if we could have these two for the original price, because we were not informed of this change (and we had dreamt about riding Vespas in Italy for many years) but that was completely out of the question. We ended up going somewhere else to rent Vespas, but we lost a good portion of our vacation time traveling to the shop and discussing with the owner for nothing. Only plus is the lady in the reception was very nice and understanding, but of course could do nothing for us.

I have to say that Mr. Fabrizio is really very kind and helpful. Despite being far from this dealer, I preferred to purchase from them remotely rather than in my city, where, unfortunately, I only found rude and unprepared staff. It was the first time I bought a motorbike remotely, I was followed in all steps and even the delivery was done by professional staff. I can only recommend it!

Had a great experience hiring a scooter from Two Wheels in Verona. A really friendly & helpful team. My wife & I loved the Vespa. We spent our time touring Verona, Lake Garda & surrounding areas. Would highly recommend this company for anyone thinking of hiring a motorbike or scooter. We hired the Vespa for 2 days returning the Scooter back on Saturday evening, when they were closed by simply parking the scooter outside the shop & posting the keys through their mailbox. We also had our deposit refunded back by Tuesday morning. Colin & Autumn from Edinburgh Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 😎

We experienced really bad customer service here. Had rented two Vespas weeks in advance, but when we arrived we were told they had none because two (or three, they first said two, then three…) had crashed (!). We were not informed of this before we arrived, otherwise we would have gone elsewhere. But now we were forced to rent one scooter that was not a Vespa plus pay a lot more to rent a big Vespa that was “superior” (and the only Vespa they had). We asked if we could have these two for the original price, because we were not informed of this change (and we had dreamt about riding Vespas in Italy for many years) but that was completely out of the question. We ended up going somewhere else to rent Vespas, but we lost a good portion of our vacation time traveling to the shop and discussing with the owner for nothing. Only plus is the lady in the reception was very nice and understanding, but of course could do nothing for us.